CISO Southeast US Summit | March 11, 2021 | Virtual Summit - Real-time Online Conversations

agenda

PDF Download Agenda (PDF)

↓ Agenda Key

Keynote Presentation

Visionary speaker presents to entire audience on key issues, challenges and business opportunities

Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.

Executive Visions

Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics

Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.

Thought Leadership

Solution provider-led session giving high-level overview of opportunities

Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.

Think Tank

End user-led session in boardroom style, focusing on best practices

Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.

Roundtable

Interactive session led by a moderator, focused on industry issue

Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.

Case Study

Overview of recent project successes and failures

Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.

Focus Group

Discussion of business drivers within a particular industry area

Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.

Analyst Q&A Session

Moderator-led coverage of the latest industry research

Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.

Vendor Showcase

Several brief, pointed overviews of the newest solutions and services

Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.

Executive Exchange

Pre-determined, one-on-one interaction revolving around solutions of interest

Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.

Open Forum Luncheon

Informal discussions on pre-determined topics

Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.

Networking Session

Unique activities at once relaxing, enjoyable and productive

Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.

 

Thursday, March 11, 2021 - CISO Southeast US Summit

9:15 am - 9:30 am

Welcome Registration & Opening Remarks

 

9:30 am - 10:10 am

Keynote Panel

People, Process, & Platforms... Tech Must Change Before it is Too Late!

Many technologists have had their departments shift from being cost centers to revenue generators for their organizations. That isn't the only shift that is coming for tech executives. Margins are reduced and expectations are high. Innovation has to move faster. Leadership has to evolve. Risk has a whole new meaning in 2021. Business continuity is just one of many complex business challenges creating unanticipated market turbulence. Join us to gain insight into how tech leaders are turning complexity and chaos into real strategy execution initiatives. 

Key Takeaways: 

  • Smarter Spending 
  • Customer and Employee Experience 
  • Leadership and Business Transformation

Moderated by:

Andrew (Andy) Smith, Practice Lead, Global IT Operational Excellence, Penon Partners View details

 
 

Panelists:

Michael Owens, Business Information Security Officer, Equifax

 

Kimberly Trapani, Chief Digital Security Officer, American Tire Distributors

 

Zack Moody, Head of Global Information Security, AVX Corporation

 
 

10:10 am - 10:40 am

Executive Exchange

 

Share:

Keynote Presentation

Beyond "Workplace": Thriving in a Boundless World with a Distributed Workforce

The future of work came early. The rapid evolution of the workstation from cubicle to open floor plan and now to remote work has changed everything about how workforces communicate, collaborate, and stay productive. Today's distributed workforce demands continuity of experience, tools, and data no matter where they are or what device they're working on, and IT must also be empowered to manage and support them from anywhere. 

In this talk, you'll learn how businesses can successfully cultivate a distributed workforce by introducing productive and secure work environments, access to tools that inspire connection and collaboration, and the ability for IT to centrally and remotely manage devices.

Sponsored by:

Google View details

 
 

Presented by:

Robert DeVito, Global Director, Chrome Customer & Partner Sales Engineering, Google

 
 

10:40 am - 11:00 am

Executive Exchange

 

Think Tank

A Myriad of Apps... But Just As Many Threats: How to Secure Code at the Enterprise Level

In this session we will be examining the ever-growing application threat landscape. This increase of threats has put a stress and strain on already thinned tech departments. With that in mind, what are some tips and tricks to stay ahead of the bad actors while securing your enterprise at scale?

Key Takeaways:

  • Build a culture of application security - from the top down, commit to a high priority communication strategy priority
  • Ensure that employees have effective training on the importance of app security
  • Explore the best way to conduct comprehensive testing

 

11:00 am - 11:20 am

Executive Exchange

 

Thought Leadership

MOMENT to MOMENT CX

For years, marketers have focused on key points in the customer journey from when they start to explore to when they buy and when they leave feedback. But in a digital experience economy where more curious and demanding customers can get exactly what they want instantly and effortlessly it's pivotal to show you understand and can respond to their needs. Paige will reveal how the emotions and feelings that customers take away from each moment are what matters most, and how leading brands are creating enduring memories to win their customers' time, attention, and loyalty.

Sponsored by:

Sitecore View details

 
 

Presented by:

Paige O'Neill, CMO, Sitecore

 
 

11:20 am - 11:40 am

Executive Exchange

 

Fireside Chat

Technology & Information

Organizations must accelerate their digital transformation efforts into real changes, and technology uniquely underpins that promise. Join J.D, Miller for a 20 minute fireside chat to discuss how CIOs and IT executives can be provided clear insights and understanding of the opportunities and risks in adopting emerging technologies to help shape your digital transformation journey and lead business recovery. 

  • Artificial Intelligence, Data and Analytics 
  • Cloud, Infrastructure and Operations 
  • Cybersecurity and Risk Management 
  • Innovation and Emerging Technologies  
  • Operational Excellence and Operating Models

Presented by:

Abraham Naguib, SVP IT Strategy, Citi View details

 
 

Fireside Chat

Scaling the Internal Customer Journey: From Survive to Thrive

The office dynamic continues to evolve. Working from home, office, or even hybrid brings unique and complicated challenges for every organization. In this session we examine what it takes to build the optimal customer journey in 2021 and beyond. With the internal experience being more important than ever before, hear what is working and what to avoid all the while scaling your business for the future. 

Key Takeaways: 

  • What is the experience we are presenting to our internal customers and how can that change the way your business interacts with their customers? 
  • What does your internal customer journey look like today and how can you scale that for a structure where you can not only survive but thrive going forward? 
  • What are the three core principles that will enhance the optimal customer journey...and will you agree?!

 

11:40 am - 12:00 pm

Executive Exchange

 

Share:

Executive Boardroom

Inside the Cybercrime Economy

Cybercrime is on the rise, costing the global economy trillions per year. With cybercrime-as-a-service and hacking tools readily available, critical data assets and company reputations are at risk. As threat campaigns evolve, understanding how your adversaries are working and what they are targeting can help you ensure a better cyber defence. Join Alex Jinivizian as he discusses how cybercrime has become an industry and shares insight into how phishing and ransomware campaigns work. 

Key Takeaways  

  • Understand and identify your cyber risk 
  • How cybercrime organizations are operationalizing and their preferred methods of choice 
  • Dive into recent incidents to explore threat scenarios that combine multiple tools and techniques

Sponsored by:

eSentire View details

 
 

Presented by:

Mark Sangster, Vice President, Strategic Marketing, eSentire View details

 
 

Executive Boardroom

TBC
 

12:00 pm - 12:20 pm

Executive Exchange

 

Fireside Chat

Cultural Leadership and Business strategy

Now more than ever, business culture and digital business requires that leaders shape technology to serve opportunity and respond to adversity. Business continuity is one of many complex business challenges creating unanticipated market turbulence. Join J.D, Miller for a 20 minute fireside chat to discuss how CIOs and IT executives will provide digital business strategic planning tools and techniques to turn complexity and chaos into real strategy execution initiatives.

  • Smarter Spending
  • Customer and Employee Experience
  • Leadership and Business Transformation
  • Culture and The Future of Work
  • Rebuilding After Crisis 

Presented by:

Lana Davenport, Director, Cyber Security, TruGreen

 

Think Tank (Debate)

There are two kinds of measurements in business: one to assess performance and the other to provide intelligence - how can CIO's/CISO's do both in 2021 and successfully manage business outcomes?

Key Takeaways: 

  • It can be argued that performance cannot be managed if it cannot be measured. But what if we've been measuring the wrong thing all along? 
  • Can CIO's/CISO's pair critical success factors and key performance indicators as a powerful tool for establishing progress towards an objective? 
  • Is it possible for KPIs to also relate to underlying elements of an organization's goals?

 

12:20 pm - 12:40 pm

Executive Exchange

 

Share:

Executive Boardroom

The Executive Who Mistook a Value Stream for a Hat (and other Flow Diagnostics)

This year has accelerated digital transformations in an unprecedented way, and provided a unique opportunity to diagnose what factors allow software development teams to accelerate time to market, and what are the symptoms of an organization that requires expensive surgery. Over the past year, Dr. Kersten and his Flow Advisory team have been collecting value stream data sets from enterprise IT organizations undergoing digital transformation treatments. They used the Flow Metrics defined in Project to Product to trace the path that hundreds of thousands of software artifacts travel from inception to running software. As they analyzed and correlated Flow Metrics to business results, some fascinating clinical tales emerged from these unique new data sets. 

In this talk, Dr. Kersten will take us through the most common, the most problematic, and the most bizzare flow diagnoses that he has encountered. By holistically considering the data as well as the human and organizational aspects of the diagnosis, he will follow the approach of the neurological case histories recounted by Oliver Sacks in ?The Man Who Mistook His Wife for a Hat?. For each flow diagnosis, Dr. Kersten will recount misdiagnoses that were previously applied, followed by a detailed case history, summary of the remedies, and the often-surprising results. From common maladies to rare pathologies, each of the stories offers powerful lessons to help us understand the biggest impediments to achieving successful digital transformations.

Sponsored by:

Tasktop Technologies

 

Presented by:

Mik Kersten, CEO, Tasktop Technologies

 

Share:

Executive Boardroom

Broken Authentication: Fixing one of the most critical web application security risks

Authentication is a cornerstone capability of any application. Ensuring a user is who they say they are is crucial to maintaining data privacy and preventing fraud and data breaches. Consequently, improperly implemented authentication, known as broken authentication, is a potentially devastating application vulnerability. In fact, the Open Web Application Security Project (OWASP) lists broken authentication as the second most critical security risk to web applications. 

This session will provide:  

  • An overview of broken authentication; 
  • Why it's so dangerous; 
  • The types of threats that can take advantage of this vulnerability; 
  • How you can prevent this most critical application security risk.

Sponsored by:

Auth0

 

Presented by:

Andrew Akers, Senior Manager, Solutions, Auth0

 
 

12:40 pm - 1:00 pm

Executive Exchange

 

Fireside Chat

Leadership

During these times of rapidly evolving risks and opportunities, CIOs must embrace new approaches to leadership and strategic decision making. Join Edgard Escobar CTO at Grupo Alto and J.D, Miller for a 20 minute fireside chat to discuss how CIO's and IT executives will provide the workforce with tools and techniques to help them lead and effectively make decisions in a dynamic world.

  • Rebuilding After Crisis
  • Culture and The Future of Work
  • Privacy and Ethics in a Disrupted Society
  • Strategic Planning and Execution Talent

Presented by:

Edgar Escobar, CTO, Grupo ALTO

 

Think Tank

Powering your digital transformation behind RPA and Hyperautomation

Hyperautomation is a key strategic component of the digitally enabled organizations and the top trend in emerging technologies. Robotic Process Automation (RPA) is the core technology that enables the Hyperautomation. RPA software robots automate manual, repetitive and mundane human tasks and brings processing speed, cost savings and quality. RPA technology can be extended by artificial intelligence and analytics capabilities to offer smarter and more advanced intelligent automation solutions.

Key Takeaways: 

  • Learn about the basic principles of RPA
  • Understand how using RPA with business focused approach can benefit your security program
  • Appreciate how we have benefitted by implementing a solution based RPA - identifying and acting on emerging customer and market trends to generate new revenue streams

 

1:00 pm - 1:20 pm

Share:

Executive Boardroom

The Elephant in the Room: Why Many Security Programs Fail

Anecdotally, we've seen that most organizations will either fail to prevent, detect, or evict a sophisticated, persistent attacker. This is often despite those organizations having smart teams and significant resourcing. In conversations with more than 50 clients, I've developed the theory that this happens because many security organizations spend a lot of time and money on things that don't efficiently reduce risks. This discussion will:  

  • Identify common factors that can lead security programs to focus on activities without beneficial outcomes 
  • Highlight characteristics we've seen in security programs that can prevent or contain an incident 
  • Suggest specific actions that can lead an organization to better identify their risks and then maintain their focus on reducing them

Sponsored by:

Praetorian Security, Inc. View details

 
 

Presented by:

Matthew Eble, Principal, Praetorian Security, Inc.

 
 

1:20 pm - 1:30 pm

Closing Remarks